Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating case management models in the acute care, emergency department and outpatient settings. Dr. Cesta writes a monthly column called "Case Management Insider" in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management.

Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working-knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board.

Yvonne Focke, RN has over 30 years of hospital operation and consulting experience. She is best known for her understanding of the clinical and financial aspects of the healthcare industry, promoting cooperation and achieving mutually beneficial and solvable goals in quality, service, compliance and reimbursement. Her primary areas of focus have been access management, care management and denial/appeals management.

Beth Griffin, LCSW is a social work consultant for Case Management Concepts. Beth has over 20 years' experience in medical social work in an acute care setting and 10 years' experience in healthcare management. Beth has expertise in discharge planning and community resource planning for both the adult and pediatric population. Beth has specific expertise in patient flow and utilizing social work as part of the multi-disciplinary team across the patient continuum of care.

Ellen Honig, MBA, BSN, CCM has over 30 years diversified experience in the healthcare industry encompassing for profit and non-profit acute care hospitals, insurance and IT. She held Director of Case Management positions and is nationally accredited by the Commission for Case Management. Ellen is a change agent who is driven by measurable outcomes of success in areas of Case Management, Utilization Review, Discharge Planning, Transition Management, Business Process Redesign, Leadership Management, Healthcare Management Software and Implementations.

Sharonne Lynch, LMSW received her Master of Social Work degree from Adelphi University. Since becoming licensed, she has held social work positions with increasing responsibility at servicing patients in the acute care and ambulatory settings. In addition to acute care, she has held positions of Director of Social Work both in the home care as well as nursing home settings.

Lydia Rosa is President of La Rosa Group, a professional services firm specializing in multicultural HR services including Hispanic and multicultural management/leadership training, cross cultural mentor training, and intercultural executive coaching, employee assistance and work/life programs.

Pat Wilson, BSN, MBA a 20-year veteran in the field of case management, having held positions as director of case management, social work case management, clinical documentation improvement, regulatory compliance, and patient flow. Her experience also includes case management in home health as well as hospital.